Privacy Policy

Welcome to Hidden Identity Costumes Store! At Hidden Identity Costumes Store (“we,” “our,” or “us”), we believe that transforming into someone new should be an exciting and secure experience. Just as we help you create unforgettable memories with our 3D FX Transfer Tattoos, Afro Wigs, Awesome 80s outfits, and other costume essentials, we’re equally committed to protecting your privacy and personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hiddencostumes.com or make a purchase from us. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

To provide you with the best costume shopping experience and ensure secure transactions, we collect the following types of information:

Personal Information

• Contact Details: Name, email address, shipping address, and phone number
• Payment Information: Credit/debit card details (Visa, MasterCard, JCB) or PayPal account information (processed through encrypted systems)
• Account Information: Username, password, and purchase history

Technical Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, products viewed, time spent on site
• Location Data: General geographic location to provide relevant shipping options

2. How We Use Your Information

We use your information to make your costume transformation journey magical and secure:

• Order Processing: To process your payments and deliver your costumes worldwide (excluding Asia and certain remote areas)
• Customer Service: To respond to your inquiries at [email protected] and provide support
• Personalization: To recommend products that match your interests (like 70s themes or ballet accessories)
• Security: To protect against fraud and unauthorized transactions
• Improvements: To enhance our website and product offerings based on customer preferences

3. Data Sharing and Disclosure

We value your trust and only share your information in the following circumstances:

• Service Providers: With trusted partners who help us with payment processing, shipping, and website operations
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

Since 2015, we’ve been serving costume enthusiasts worldwide with the same dedication we apply to protecting your data:

• Secure Storage: Your data is stored on secure servers with limited access
• Payment Protection: We use industry-standard encryption for all transactions and never store complete payment details on our servers
• Data Retention: We retain personal information only as long as necessary for business purposes or as required by law
• International Transfers: As a global business, your data may be processed outside your country of residence, but we ensure adequate protection through standard contractual clauses

5. Your Rights and Choices

You have control over your personal information:

• Access and Correction: You can review and update your personal information through your account
• Data Portability: You can request a copy of your data in a machine-readable format
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Marketing Preferences: You can opt-out of marketing communications at any time
• Complaints: You have the right to lodge a complaint with supervisory authorities

6. Cookies and Tracking Technologies

Like any good costume preparation, our website uses cookies to help everything run smoothly:

• Essential Cookies: Required for basic functions like adding items to your cart and secure checkout
• Analytical Cookies: Help us understand how customers use our site to improve your experience
• Preference Cookies: Remember your settings and preferences for future visits

You can control cookie settings through your browser, though this may affect website functionality.

7. Children’s Privacy

While we offer some animal-themed adult costumes, our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes by posting the new policy on our website with an updated revision date.

9. Contact Us

Thank you for trusting Hidden Identity Costumes Store with your transformation journey and your personal information. We’re committed to protecting both your online identity and your costume identity!